The Information We Collect
When you visit the Audi Properties, we may collect certain personally identifiable information you choose to disclose to us, such as your name, postal address, telephone number, and email address.
The Audi Properties also may passively collect non-personal and aggregated information that is automatically sent to us by your web browser or device, including your Internet Service Provider and IP address, the date and time you access the Audi Property, the pages you have accessed while visiting the Audi Property, and the Internet address from which you accessed the Audi Property.
We may receive information from third party sources, such as Audi authorized dealerships, and incorporate it with your personal information.
How We Use and Share Information
We may use your personal information in a number of ways, such as to send promotional emails to you, to enter you into contests and sweepstakes, to participate in our online communities, to conduct surveys and market research, to provide product materials and updates on new products and services, to respond to queries, and to provide order status and order tracking information to you. We may use your personal information for marketing research and marketing purposes, which may include sharing it with Audi authorized dealerships, for customer service purposes, with outside research companies, or with service providers that provide marketing, research, or other services for us, including service providers that may be located outside of the United States. If you choose to save information, such as a vehicle configuration, on the Audi Properties, we may contact you to follow up on your interest in our cars.
Personal information received from Audi authorized dealerships may, in some cases, be used and shared in these ways.
We may share non-personal and aggregate information with our advertising agencies and other third-party affiliates to customize the design of the Audi Properties.
To opt-out of receiving promotional email messages from us, please click on the "Unsubscribe" link contained at the bottom of each email.
Our Commitment to Children's Privacy
Audi does not knowingly collect personal information from visitors under the age of 13. The Audi Properties are general audience websites or digital properties directed at general audiences. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information.
The Audi Properties may contain links to other websites, including social networks, advertisers, individual dealer's websites, and websites belonging to other third parties. Some of these sites may share a similar "look and feel" to the Audi Properties. Such sites may include social media sites, including Facebook and Twitter, websites affiliated with Audi Financial Services, and other third party sites including individual dealer websites. Please be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies provided by other websites before you provide personal information to them.
Your California Privacy Rights
You may also contact us by phone, 24 hours a day, at: 1-800-822-2834
And by mail at:
Audi Customer Experience Center
3800 Hamlin Road
Auburn Hills, MI 48326
Updated and Effective as of: 07/01/14
What information do Penske dealerships collect?
Penske dealerships may collect information that you provide on applications, forms, surveys and other correspondence such as your name, email address, social security number and income. Our dealerships may also collect information about your transactions with us or others. Our dealerships receive information from consumer reporting agencies, credit references, employers and insurance agencies such as your credit history, credit worthiness and information that our dealerships obtain to verify employment history or that insurance coverage is in force. Our dealerships may collect information from cookies (see below) and other technology to track your website usage and to provide you with customized content, among other things.
Disclosure of information to others
Penske dealerships will not rent or sell your name, address, email address, credit card information or other personal information to any third party. Our dealerships may use and disclose some or all of your information to third parties as set forth herein. We require these third parties to keep your personally identifiable information secure in accordance with federal requirements such as the Gramm Leach Bliley Act, where applicable. Our dealerships may use and disclose some or all of the information in accordance with applicable law as follows:
Service Providers/Marketing Partners – Penske dealerships provide information to third parties to assist in servicing accounts, administering and enforcing accounts, providing services to our dealerships or our customers and responding to customer inquiries. Our dealerships also may use marketing and other firms to assist in our own marketing efforts. These third party service providers may use customer information to perform contracted services at our request. We require these third parties to keep your personally identifiable information secure in accordance with federal and other applicable requirements, and our contracts with these third parties require that your information be used only to perform the contracted services.
Audits/Judicial Proceedings – Penske dealerships reserve the right to disclose your personal information as required by law and when our dealerships believe that disclosure is necessary to protect our dealerships’ rights and/or to comply with a judicial proceeding, court order or legal process served on our dealership website.
Does this policy apply to Penske Automotive Group’s affiliates or other sites that are linked from this site?
No, this policy applies only to Penske dealership website properties. As described above, our dealerships may share information obtained from this site with our partners and other third parties. While we expect that these others will respect your privacy in a manner consistent with our policies, we cannot guarantee that they will do so.
"Cookies" are small strings of text that are transmitted to a user’s computer when the user accesses a website, and then stored on the user’s computer for future access by the cookie provider. Cookies are part of the flow of information between a user’s computer and web servers, and are widely used on the web for, among other things, customizing user interaction with websites. Our dealerships websites do not respond to "do not track" signals or other mechanisms that you may have utilized through your web browser to exercise your choices regarding the collection of personally identifiable information about your online activities. If you would like to learn more about how to opt out of such programs, we encourage you to visit the Digital Advertising Alliance Opt-Out Page or the Network Advertising Initiative Opt-Out Tool.
Advertising / Online Tracking
Penske dealerships may use online advertising networks to serve ads on third-party websites. You can opt out of receiving targeted ads from many websites by using the opt-out tools available through the Digital Advertising Alliance or the Network Advertising Initiative. Please note that if you opt out, you may still receive online advertising, but the ads that you receive will be generic and not based on your online preferences or behavior.
The security of customer information is very important to us and our dealerships take a number of steps to safeguard it. Penske dealerships maintain physical, electronic, and procedural safeguards that comply with federal standards to guard non-public personal information about you.
When our credit pre-approval form asks users to enter sensitive information (such as social security number), that information is encrypted and is protected with 128-bit or greater SSL encryption software, an industry standard for reputable organizations. While on a secure page, such as our credit pre-approval application form, the website address will begin with //...
Furthermore, once the information has been received, our dealerships use security procedures and policies commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and/or disclosure.
This website contains links to other sites. Please be aware that Penske Automotive Group and our dealerships are not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave any Penske site and to read the privacy statements of each website that collects personal information. This privacy statement applies solely to information collected by this website.
Notification of Changes
Penske Automotive Group and our dealerships do not knowingly allow anyone under the age of 16 to participate in any services offered on our website which requires the submission of user information. If we learn that a user is under 16 and has submitted user information to us, we will delete that information as promptly as possible.
Use of Information
This site, including the information contained on this site, is protected by copyright and trademark laws under U.S. and International law. Penske Automotive Group and/or third-party information providers own all information on this site, and you do not acquire any ownership rights by accessing, downloading or printing the information.
If you are a personal user, you may access, download and print information on this site for your personal, non-commercial home use only. If you are a company user, you may access, download and print information on this site for your company's internal use only. In either case: (1) you must retain all copyright and other proprietary notices on all copies of the downloaded or printed information, and (2) you may not modify the information, or reproduce, publicly display, distribute or otherwise use the information for any public or commercial purpose. The use of any information from this site on any other website or networked computer environment (including for purposes of establishing a link to this site) is prohibited.
Penske Automotive Group does not grant you any express or implied right under any patents, trademarks, copyrights or trade secret information, other than the limited right to access, download and print information as described in the preceding paragraph. In particular, without prior written authorization from Penske Automotive Group, you are prohibited from using or copying the name, mark, logo, picture or image of Penske Automotive Group or any derivation thereof.
Submissions by You
We request that you not send us any unsolicited confidential or proprietary information, including trade secrets, ideas, concepts or know-how. If despite our request you or someone acting on your behalf furnishes us unsolicited information, you acknowledge that Penske Automotive Group will be under no obligation to treat such information confidentially and Penske Automotive Group and their affiliates will have an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, transmit and distribute such information.
Disclaimer and Limitation of Liability
This site is licensed and operated by Penske Automotive Group located in Bloomfield Hills, Michigan, and is an automotive dealership operation consisting of the dealerships, vehicle models, vehicle inventory and/or marketing content represented in this site and its subsidiary sites. The information within this site is provided "as is". No warranty is expressed or implied to the fullest extent permissible by applicable law. Penske Automotive Group and any of its providers of information do not warrant error-free or uninterrupted service of this site. Please note that this site is operated in Bloomfield Hills, Michigan and therefore all disclaimers are predicated on applicable Michigan or U.S. laws and standards. Visitors from outside Michigan or U.S. should be aware that Penske Automotive Group makes no representation that this site and the information contained herein is appropriate or available for use in other areas. Those who enter this site from outside Michigan or U.S. do so at their own initiative an are directly responsible for compliance with their local laws to the extent those laws apply.
All vehicles are sold on an "as-is" basis unless stated otherwise. Prices, sales tax and shop supplies are posted where applicable. Vehicle pictures may not represent actual vehicle. Prices and special offers are subject to change. Mileage listings are estimates and are not necessarily accurate odometer readings. Some vehicle information and vehicle pricing may be unintentionally missing or inaccurate, and Penske Automotive will endeavor to correct such discrepancies in a commercially reasonable manner upon Customer notification of such errors or omissions, but pricing errors and listing errors are considered invalid and may or may not be honored at the sole discretion of Penske Automotive Group and its participating dealerships. Payment calculator should not be used for exact finance amounts. Daily changes in inventory may result in the unavailability of certain vehicles listed on-line.
THIS SITE, AND THE INFORMATION PROVIDED HEREIN, MAY CONTAIN INACCURACIES AND TYPOGRAPHICAL ERRORS. PENSKE AUTOMOTIVE GROUP DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THIS SITE, OR THE INFORMATION PROVIDED HERE, OR THE RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THIS SITE. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH ADVICE, OPINION, STATEMENT OR OTHER INFORMATION WILL BE AT YOUR SOLE RISK. PENSKE AUTOMOTIVE GROUP ALSO DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
THIS SITE, AND THE INFORMATION PROVIDED HEREIN, ARE PROVIDED "AS IS" WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
IN NO EVENT WILL PENSKE AUTOMOTIVE GROUP, OR ANY OF THEIR AFFILIATES OR ADVERTISERS OR SPONSORS BE LIABLE TO ANY ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM) THAT ARE RELATED TO THE USE OF, OR THE INABILITY TO USE, THE CONTENT, MATERIALS, AND FUNCTIONS OF THIS SITE OR ANY LINKED WEBSITE, EVEN IF ANY OF THEM IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.